Remember that the Captain and the crew of your charter are there to make sure you have the best experience possible. Should you have any special requests while you are onboard (apart from food or drink orders), it is proper to direct these questions to the Captain. You will find that in most times his or her Officer in Charge, or the Chief Steward or Stewardess will also be able to help. A deckhand may not be able to carry out your wishes, so it’s best to go right to the Captain, especially if you are looking to make a change to your itinerary or invite guest onboard, your Captain the person to talk to.
A gratuity is customary for your Captain and crew at the end of your vacation. You are rewarding them for an unforgettable experience. In the charter industry, the standard for the crew gratuity is 10 to 20 percent of the charter fee. This amount is at your discretion and it can be scaled up or down depending on your satisfaction with the service.
Some of the crew members on board your charter may rarely be seen, but they are working equally hard to make your vacation a success. For that reason, the gratuity is given to the Captain, then it is split evenly among the crew. Should you specify otherwise, please tell the Captain of any special services provided to you or your guests by a particular crew member.
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